Describe+different+methods+of+researching+a+situation

Defining Different Methods of Researching a Situation
This depends largely on the situation at hand. There are three main ways in which it can be done:
 * Observation
 * Interviews
 * examination of existing documents

__Observation__

Observation involves watching the way a system works and noting the advantages and disadvantages This is the simplest form of researching. This may involve watching people in their work place, as they work with the old system, noting the end product and the satisfaction of potential customers. Questions you could ask yourself are: Is the system time efficient? Does the system produce satisfactory work? How could it be changed to improve it? What are the problems?

__Interviews__

Interviews are mainly helpful to understand the opinion of the staff and customers, and noting their possible ideas. Interview may be in person, through emails or on paper. the interview will have to be well prepared and involve questions such as Are you satisfied with the current system? What are the disadvantages of the system? How do they affect your work? Do you have any suggestions as to what you would like changed?

__Examination of existing documents__

Depending on the situation, there may be many or few documents to reffer to. Documents worth examining would be things like complaints and any reviews of the system.